Everything you need to know before getting started.
What does Sam actually do for my business?
Sam works independently — responding to inquiries like a real person, following up with leads, monitoring competitors, and drafting communications on her own. Outreach, follow-ups, research, scheduling, and reporting are all handled by Sam while you focus on running your business. She is not an app you check. She is a staffer who runs your operations.
What does Sarge do?
Sarge monitors for impersonation, data leaks, unauthorized access, and reputation threats around the clock. He watches the perimeter 24/7 and reports directly to you when he spots a threat. Read-only. Always alert.
What hardware does Kolshaw Agents run on?
Sam and Sarge run on a dedicated Mac Mini M4 that sits in your office. The hardware is yours to keep. Your data stays in your building — not on someone else's server.
How long does it take to get started?
From your first phone call to a live AI team in days. We assess your workflows, configure Sam and Sarge for your business, let you test-drive before we ship, then deliver the hardware to your door. Plug in, connect to WiFi, and your team is live.
What does it cost?
$2,999 one-time setup fee covers hardware, configuration, and shipping. The ongoing managed service is $350 per month, which includes updates, performance reviews, and direct support. You pay AI usage costs directly to the model providers — no markups, no middleman.
Do I need a developer or IT team to run this?
No. You interact with Sam by messaging her in plain English — like texting a colleague. There is no YAML to write, no dashboard to monitor, and no container to configure. If anything needs adjustment, you email us.
Where does my business data go?
Your customer data, email drafts, internal credentials, conversation history, and the agents' working memory all stay on the hardware in your office. The only data that leaves is individual inference requests to the AI model provider, encrypted in transit.
What is included in the $350 per month service?
Ongoing updates as AI technology evolves, best practices and new capabilities as they become available, monthly performance reviews to keep you on the cutting edge, and direct support from our team.